--- title: "How Agile DevOps Teams Deliver Exceptional Service Management with JSM · Appnovation" url: "https://www.appnovation.com/insights/how-agile-devops-teams-deliver-exceptional-service-management-jsm" description: "Learn more about Jira Service Management, how it empowers teams to collaborate at high-velocity, and how Appnovation can enable digital transformation and…" --- Article # How Agile DevOps Teams Deliver Exceptional Service Management with JSM Learn more about Jira Service Management, how it empowers teams to collaborate at high-velocity, and how Appnovation can enable digital transformation and improve productivity for the enterprise. [![](https://cdn.sanity.io/images/ey850001/production/bbdd32aa4f483bc8417155e77494cdbf6d81e377-68x68.jpg?w=68&auto=format) Appnovation](/people/appnovation.md) Jun 03, 2021 1 min read ![Deliver Exceptional Service Management with JSM](https://cdn.sanity.io/images/ey850001/production/655becca47e2244bee6daf3a7f8edf4ad29b92f8-1200x644.png?w=1400&auto=format) ### How Agile DevOps Teams Deliver Exceptional Service Management with JSM Nearly every aspect of today’s world is dramatically different than it was just one year ago, emphasizing the importance of corporate agility and fully integrated organizations to deliver on transforming business expectations. Unleash the potential of your teams in the cloud to focus on your most important work, and prepare you for the future. In this recording, Faisal Al-Jaby, Vanessa Chiappetta and Robert Nadon from Appnovation, and Paul Buffington from Atlassian discuss: * Jira Service Management and Atlassian Cloud * How it empowers teams to collaborate at high-velocity * How Appnovation can enable digital transformation and improve productivity for the enterprise **Speakers:** * **Faisal Al-Jaby**, Account Manager, Client Services, Appnovation * **Robert Nadon**, Manager of Technology, Appnovation * **Vanessa Chiappetta**, Senior Associate, Go-To-Market Operations, Appnovation * **Paul Buffington**, Principal Solutions Engineer, Atlassian Want to learn more? Feel free to [get in touch](/services/atlassian.md) or check out Appnovation's [Atlassian Consulting Services.](/services/atlassian.md) [![](https://cdn.sanity.io/images/ey850001/production/bbdd32aa4f483bc8417155e77494cdbf6d81e377-68x68.jpg?w=68&auto=format) Appnovation Appnovation](/people/appnovation.md) ## Keep reading [![Becoming a Champion Digital Financial Services Company](https://cdn.sanity.io/images/ey850001/production/439c3ba73933e7b619b09c7905ae75cd74e3ded0-1200x644.png?w=640&auto=format)](/insights/becoming-champion-digital-financial-services-company.md) Article · 1 min Jun 13, 2022 ### [Becoming a Champion Digital Financial Services Company](/insights/becoming-champion-digital-financial-services-company.md) As the world moves rapidly towards a technology-enabled future, how can financial services providers optimize CX and digital marketing initiatives? [Appnovation](/people/appnovation.md) Article [![What Digital Means to Pharma](https://cdn.sanity.io/images/ey850001/production/eae63058753eabdfbcadcdaaf988d69fff910377-1200x644.jpg?w=640&auto=format)](/insights/what-digital-means-pharma.md) Article · 1 min Mar 07, 2022 ### [What Digital Means to Pharma](/insights/what-digital-means-pharma.md) Over recent years, we’ve seen the pharmaceutical industry become more involved with digital healthcare through external partnerships and internal efforts. However, the exact role of digital changes from company to company. In this recording, Steve Peretz, Group Director of Health Experience & Product Strategy at Appnovation, joins forward thinkers in Pharma from Pfizer and Bayer for an interactive panel discussion. [Appnovation](/people/appnovation.md) Article [![monday.com, winning project workflows](https://cdn.sanity.io/images/ey850001/production/87b4d203489950d6e8f750c80fdfe584199f3c48-1200x644.jpg?w=640&auto=format)](/insights/appnovation-x-mondaycom-secrets-winning-modern-pmo-workflows.md) Article · 1 min Nov 25, 2021 ### [Appnovation X monday.com: Secrets of Winning Modern PMO Workflows](/insights/appnovation-x-mondaycom-secrets-winning-modern-pmo-workflows.md) In this recording, Gavin Estey, Technical Director in Technology at Appnovation, joins industry leaders from Phase2 and VShift to discuss how centralized knowledge management drives valuable CX. [Appnovation](/people/appnovation.md) Article ## Get the thinking, *before everyone else.* One considered email a month. New essays, field notes from live engagements, and the occasional strong opinion. No noise.