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osCaddie

Appnovation's osCaddie Managed Services (MS) offering provides world class support and maintenance services to enterprise level entities, catering specifically to those with complex and integrated technology environments.

Managed Services & Solutions for the Enterprise

The primary focus of Appnovation's osCaddie Managed Services (MS) is to ensure successful operational support for clients. Through collaboration with our customers, we have developed the osCaddie portal into a first class resource for streamlining the support process in a way that provides quick, efficient communication with stakeholders. Leveraging our extensive multi-industry expertise and exceptional internal resources, we are able to provide a top tier, fully responsive and customer-centric support experience.

Subscription Pricing Options

  

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  • Application Support

    Appnovation provides support via the osCaddie portal. Our customer success team members are available during Appnovation business hours to assist with any issues users may have.

  • Maintenance of Environments

    Security Patching, Vulnerability Scanning, Application Development Support Business, Static Source Code Analysis & Code Review Analysis are included as environments that Appnovation osCaddie MS can maintain.

  • Environment Backup & Restore

    Appnovation offers an automated cloud-based backup and restore process to ensure the environments we support are backed up offsite providing complete peace of mind and allowing us to engage our multi-cloud disaster recovery process should it be required.

  • Transparent, Collaborative & Communicative

    We give you complete visibility from day one of your osCaddie project and, we work with you to shape the right engagement model, delivery method and custom solution to meet your unique needs. Our communication lines are always open throughout your engagement via email, phone, chat, Skype, and Google Hangout.

  • Customer Satisfaction

    We take customer satisfaction seriously, providing you a dedicated account manager and project manager to make sure all aspects of your engagement with us run smoothly. We ask you to tell us how we did at the end of your project, and the results go directly to our CEO.

Brands That Trust Us & Why Customers Choose Appnovation’s osCaddie

  • Achieved just over 98% "excellent" (5/5) rating from current support customers
  • Annual subscription based pricing model for support and maintenance services
  • Clients can be hosted anywhere, internal or external
  • Dedicated customer support portal with 24/7/365 access
  • Emergency support capabilities 24/7/365 with dedicated expert staff
  • Full suite of support and maintenance services offerings
  • Multi-disciplinary team of experts certified & experienced in a plethora of techs
  • Proven track record of successfully providing support and maintenance
  • Single point of contact for continued operational support and maintenance

Appnovation's osCaddie service is proven and ready to be implemented in your environment. Through osCaddie, Appnovation makes it easy for enterprise level entities to adopt open technologies into their IT environments. Appnovation's osCaddie services offering ensures flexibility, scalablity, integratability and most importantaly, security of your open technology assets. We can also help with migrations, upgrades and integration within your current technology stack. Take the first step getting osCaddie and contact us today.

Appnovation Technologies