---
title: "Harry Marsland · Appnovation"
url: "https://www.appnovation.com/people/harry-marsland"
description: "Harry Marsland, General Manager, Managed Services at Appnovation — articles and insights."
---

[← Insights](/insights.md)

![Harry Marsland](https://cdn.sanity.io/images/ey850001/production/8daf03f487ddae57b3d1700152734749c560a713-68x68.jpg?w=68&auto=format)

# Harry Marsland

General Manager, Managed Services

Thinking

## Articles by Harry Marsland

*   [![Illustration of the word Onboarding, with a confused new starter becoming a confident one through meetings, training and documentation](https://cdn.sanity.io/images/ey850001/production/606bfcf897be3cdf5ecc25d1453d65f6b757ffa8-1200x629.png?w=640&auto=format)](/insights/2020-09-four-surefire-msp-onboarding-tips-ponder-2020.md)

     Article · 5 min Sep 03, 2020

    ### [Four surefire MSP onboarding tips to ponder in 2020](/insights/2020-09-four-surefire-msp-onboarding-tips-ponder-2020.md)

    If there were a single word to define the MSP onboarding process in 2020, it would be ‘trust.’ Trust all around – the client, the project vendor, and the managed service provider – along with an implicit understanding that all involved parties are respon

    [Harry Marsland](/people/harry-marsland.md) Article

*   [![Illustration of a connected city skyline with icons for shopping, security, wifi, location, transport and healthcare](https://cdn.sanity.io/images/ey850001/production/9ab3eb7eb0b0cce8421d569eab7e29cdced9d21f-1200x629.png?w=640&auto=format)](/insights/2020-08-three-cs-applying-follow-sun-model.md)

     Article · 4 min Aug 24, 2020

    ### [The three C’s of applying a Follow the Sun Model](/insights/2020-08-three-cs-applying-follow-sun-model.md)

    The “follow-the-sun” model is about providing the support that clients and customers need — by way of a global workflow that literally follows the sun.

    [Harry Marsland](/people/harry-marsland.md) Article

*   [![Top 3 Do’s and Don’ts of Good MSP Governance and Planning](https://cdn.sanity.io/images/ey850001/production/9ab3eb7eb0b0cce8421d569eab7e29cdced9d21f-1200x629.png?w=640&auto=format)](/insights/2020-07-top-3-dos-and-donts-good-msp-governance-and-planning.md)

     Article · 4 min Jul 23, 2020

    ### [Top 3 Do’s and Don’ts of Good MSP Governance and Planning](/insights/2020-07-top-3-dos-and-donts-good-msp-governance-and-planning.md)

    Clear communication and direction are needed between client and MSP to ensure that all parties get where they need to go.

    [Harry Marsland](/people/harry-marsland.md) Article

*   [![Analyzing your position on the Google Search Results. Acquiring quality backlinks.](https://cdn.sanity.io/images/ey850001/production/0ef77b14728b8a78d0ce68aa0f4af6be48a943a1-1440x600.png?w=640&auto=format)](/insights/2020-05-analyzing-your-position-google-search-results-acquiring-quality-backlinks.md)

     Article · 4 min May 05, 2020

    ### [Analyzing your position on the Google Search Results. Acquiring quality backlinks.](/insights/2020-05-analyzing-your-position-google-search-results-acquiring-quality-backlinks.md)

    A strong digital-first strategy is a result of a customer-first approach. A successful backlink strategy identifying the right opportunities or conversation trends — leveraged to build a robust backlinks portfolio — can help optimize SEO

    [Harry Marsland](/people/harry-marsland.md) Article

*   [![Analyzing your position in the Google Search Results. It goes beyond keyword assessment.](https://cdn.sanity.io/images/ey850001/production/74a6b2bc4d1fab85856bd679674fe98df7732abd-1440x600.jpg?w=640&auto=format)](/insights/2020-04-analyzing-your-position-google-search-results-it-goes-beyond-keyword-assessment.md)

     Article · 4 min Apr 30, 2020

    ### [Analyzing your position in the Google Search Results. It goes beyond keyword assessment.](/insights/2020-04-analyzing-your-position-google-search-results-it-goes-beyond-keyword-assessment.md)

    The anchor to everything in SEO is user experience, and content is a big chunk of that experience. It can’t be more evident as to where Google’s focus has been with their algorithm updates, major and minor. Let’s take a look at what Google has been up to

    [Harry Marsland](/people/harry-marsland.md) Article