--- title: "AIA - Global Atlassian Platform · Appnovation" url: "https://www.appnovation.com/work/aia-global-atlassian-platform" description: "Appnovation centralized AIA's Atlassian tools across seven markets, streamlining governance, reducing costs, and improving cross-market collaboration." --- # AIA - Global Atlassian Platform Global Atlassian Platform ![AIA](https://cdn.sanity.io/images/ey850001/production/9eecb4ae555f666ffb8fc2da621d8fb097790b6f-1600x1200.png?w=1400&auto=format) ## Challenge AIA, a leading insurance provider, needed to centralize its Atlassian tools across seven markets to streamline governance, reduce costs, and improve cross-market collaboration. ## Solution Appnovation consolidated licenses, migrated JIRA, Confluence, and Bitbucket into a centralized platform, and provided multi-market training, governance, and ongoing support. ## Impact The unified platform improved collaboration, reduced operational costs, and empowered AIA’s Agile Center of Excellence to drive consistent adoption and best practices across regions. On this page ## Engagement Industry Financial Services & Insurance Services Application Support & Maintenance ## On this page ## Challenge AIA, a major player in the insurance industry, sought advice on creating a global platform to centralize the use of Atlassian products: JIRA, Confluence, and Bitbucket across seven markets. Each market had its own unique instance, plugins, workflows, and data sets, which made collaboration and governance challenging. AIA needed a solution that would consolidate licenses, streamline platform management, and facilitate training and onboarding across territories. Additionally, they required ongoing governance and support for continued success. ![AIA's high-rise office building with a large red AIA logo on its facade](https://cdn.sanity.io/images/ey850001/production/c98aeadd4e65ad423a2690f925c8384ced3ed59a-1061x392.jpg?w=960&auto=format) ## Solution Appnovation delivered a four-part service to meet AIA’s needs. First, we consolidated Atlassian product licenses, leveraging economies of scale to reduce costs. We then migrated and implemented a centralized global platform, ensuring smooth integration for each market. Our team provided comprehensive training and onboarding to key users across multiple territories to support platform adoption. To ensure sustainability, we set up governance, maintenance, and support processes that enable AIA to manage and evolve the platform across markets. ![A parent working on a laptop while a child jumps on the sofa, and an older couple walking on the beach](https://cdn.sanity.io/images/ey850001/production/f69a61baed54c8ae349aeb248ca58e0575d70eb8-1061x392.jpg?w=960&auto=format) ## Impact Appnovation’s solution enabled AIA to significantly streamline governance and collaboration across seven key markets, with the global platform ready to support new markets in the future. License consolidation resulted in cost savings, while centralizing the platform allowed for better oversight and consistency across regions. AIA’s Agile Center of Excellence was empowered to provide continued training, best practices, and support, ensuring long-term success in platform usage. The phased onboarding approach ensured smooth transitions and minimized disruption across territories. At Appnovation, our experts excel in unifying enterprise collaboration tools that enhance governance, scalability, and efficiency for the [insurance industry](/industries/financial-services.md). By leveraging cutting-edge technologies, we partnered with AIA to consolidate and centralize its Atlassian ecosystem across seven markets, delivering cost savings, improved platform oversight, and long-term support structures. 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