---
title: "Avalere Health · Appnovation"
url: "https://www.appnovation.com/work/avalere-health-integrating-digital-patient-care"
description: "How Appnovation helped Avalere Health integrate digital patient care tools, improving healthcare insights and driving stronger customer renewal rates."
---

# An Integrating digital patient care offering makes for much healthier customer renewal rates.

![A clinician holds a patient's hand in a reassuring gesture of care](https://cdn.sanity.io/images/ey850001/production/7e60b103fe6f6d3f69cdc4b85a0723773cd2d241-1440x600.jpg?w=1400&auto=format) 

On this page

## Engagement

Client

Avalere Health

Industry

Health & Life Sciences

Services

Creative & Experience Design · Engineering & Platform Development · Strategy & Insights

## On this page

## Business Challenge

Avalere Health, an Inovalon company, is a strategic advisory company whose core purpose is to create innovative solutions to complex healthcare problems. Based in Washington, D.C., the firm delivers actionable insights, business intelligence tools, and custom analytics for leaders in healthcare business and policy.

With the health of their patients in good hands, Avalere’s technical team wanted to provide customers with a newly designed, integrated members-only portal. With requirements including the development of an advanced search capability, allowing members to access new and archived content from any device, this was a multi-layered, multi-platform operation.

What did Avalere need? To design, develop and deploy a new portal for customers, a members-only portal that was not just a site, but a digital experience that matched the Avalere brand identity. Requirements included an advanced search capability, and multi-platform content access.

## Our Approach & Customer Outcome

What did we do? Delivered a innovative portal, providing Avalere’s members access to their extensive database of artifacts (.doc, .pdf, .ppt), Our new portal ensured a more efficient workflow for customers, for improving sales and increasing renewal rates. Our included single-user sign-on feature delivers customer usage pattern monitoring capabilities, allowing customization of content.From design to development to implementation, and site deployment activities on [Acquia cloud](/company/partners/acquia.md), we advanced Alavere’s business through technological innovation.

Ultimately delivered was a feature-rich, responsively-designed user experience, optimized for mobile that saw the implementation of SDLC processes and was developed on a robust, scalable and high performing infrastructure.

![Avalere Health](https://cdn.sanity.io/images/ey850001/production/ce934d8c0fd8ae63aa7c7de323a1642a804130f7-934x303.jpg?w=934&auto=format)

## More work

[See all our work](/work.md) 

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