---
title: "Daiwa Capital Markets · Appnovation"
url: "https://www.appnovation.com/work/daiwa-digital-agility-for-asias-leading-financial-markets-firm"
description: "How Appnovation built a digital communications platform for Daiwa Capital Markets, giving customer-first operations a boost across Asia."
---

# Customer-first operations get a boost from better internal digital communications.

Challenges come with changes to a large digital ecosystem, and Appnovation worked with Daiwa to identify critical key elements, match them with required functionalities, and deliver a seamless…

![Ornate carved figures on a classical building's sculpted pediment](https://cdn.sanity.io/images/ey850001/production/23ed6fe2af8a259c6f536f52c91b2798de814884-1440x600.jpg?w=1400&auto=format) 

*   4 Atlassian upgrades

On this page

## Engagement

Client

Daiwa Capital Markets Hong Kong - White

Industry

Financial Services & Insurance

Services

Corporate Agility & Governance · Engineering & Platform Development

## On this page

## Challenge

In the financial markets, and for this award winning investment bank, time really is money. Daiwa needed a digital solution that crossed continents, as well as techs. Daiwa Capital Markets Hong Kong is the wholly owned subsidiary of Daiwa Securities Group Inc. and is one of the largest brokerage and financial services groups in Japan.

To keep their digital experience fresh, Daiwa Capital Markets Hong Kong decided to upgrade their [Jira platform](/company/partners/atlassian.md). They needed it done by experts, with digital solutions delivered at every turn. 

## Solution

Challenges come with changes to a large digital ecosystem, and Appnovation worked with Daiwa to identify critical key elements, match them with required functionalities, and deliver a seamless integration of platforms, and uninterrupted usage for employees.

When Daiwa decided to upgrade their [Jira platform](/company/partners/atlassian.md) from version 6.2.5 to latest possible version, including upgrades for [Confluence](/company/partners/atlassian.md), Appnovation offered both the expertise and the track record that Daiwa was looking for. More than just [Jira and Confluence](/company/partners/atlassian.md), they were also looking to upgrade FishEye & Crucible from version 3.1.3 to the newest version on offer. After assessing the technical considerations, Appnovation recommended, and ultimately proceeded with an upgrade to [Jira 7.1.10](/company/partners/atlassian.md).

Daiwa signed off on Appnovation's technical recommendations which were made after a thorough audit of their existing IT infrastructure. This required to set up LDAP for FishEye & Crucible, and [Confluence](/company/partners/atlassian.md), and install SSL certificates, enabling Daiwa to run all products over HTTPS.

## Result

Improving communications between teams lets Daiwa focus on their customer-first operations, and continue to build their global network leveraging the strength of their group. 

## More work

[See all our work](/work.md) 

[![](https://cdn.sanity.io/images/ey850001/production/391248ecb6c067f847af3dbbc4dd29c26c0ed18b-800x600.png?w=640&auto=format)](/work/accelerating-pfizer-s-ai-initiatives-with-forward-deployed-engineering-squads.md)

### [Accelerating Pfizer's AI Initiatives with Forward Deployed Engineering Squads](/work/accelerating-pfizer-s-ai-initiatives-with-forward-deployed-engineering-squads.md)

Building Pfizer's AI Engineering Capability at Global Scale

AI Health & Life Sciences 

[![](https://cdn.sanity.io/images/ey850001/production/bc1c71e02bbff70aabce93456124587600a8d447-2400x1800.png?w=640&auto=format)](/work/leading-trucking-workforce-platform-launching-ai-powered-search-experience.md)

### [Leading Trucking Workforce Platform - Launching an AI-Powered Search Experience](/work/leading-trucking-workforce-platform-launching-ai-powered-search-experience.md)

Leading Trucking Workforce Platform - Launching an AI-Powered Search Experience

AI Government & Non-profits 

[![](https://cdn.sanity.io/images/ey850001/production/1055bf49ef95426084cad4a951c00e7c38e4a9ff-2400x1800.jpg?w=640&auto=format)](/work/virginia-tech-building-future-agricultural-intelligence.md)

### [From Vision to Platform: Transforming Agricultural Data into an Interactive Decision Intelligence Experience](/work/virginia-tech-building-future-agricultural-intelligence.md)

From Vision to Platform: Transforming Agricultural Data into an Interactive Decision Intelligence Experience

AI Government & Non-profits 

## Ready to build something similar?

Talk to our team about your platform, adoption, or transformation goals.

[Talk to our experts](/company/contact.md) [Email us](mailto:contact@appnovation.com)