---
title: "MetLife · Appnovation"
url: "https://www.appnovation.com/work/metlife-ensuring-an-insurance-giants-customer-experience"
description: "How Appnovation built a mobile and desktop quoting tool for MetLife, helping employees quickly quote insurance premiums for 90 million customers."
---

# Ensuring an insurance giant’s customer experience keeps pace with it's customers' needs.

The Appnovation development team provided MetLife with a mobile (tablet, android, iPhone) and desktop tool, the Quick Predict Underwriting Tool (QPUT) that pre-qualifies clients through a series of…

![The MetLife blimp featuring Snoopy flies against a clear blue sky](https://cdn.sanity.io/images/ey850001/production/7303754a170591b4a551f5e3ca93cb3c93f92726-1440x600.png?w=1400&auto=format) 

*   49K+ employees in over 40 countries working harder than ever to help people live better, healthier lives.

On this page

## Engagement

Client

MetLife

Industry

Financial Services & Insurance

Services

Creative & Experience Design · Engineering & Platform Development · Strategy & Insights

## On this page

## Challenge

MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries. MetLife wanted a tool for their employees to quickly and easily provide a quote for insurance premiums.

## Solution

The Appnovation development team provided MetLife with a mobile (tablet, android, iPhone) and desktop tool, the Quick Predict Underwriting Tool (QPUT) that pre-qualifies clients through a series of questions/decision tree.

The QPUT is used by insurance sales agents in the field to determine what the end customer's likely insurable premium level might be, based on an involved series of questions and back-end logic. QPUT features complex logic and answers weighting, plus responsive design for use on desktop, laptop, tablet or smartphone.

![MetLife](https://cdn.sanity.io/images/ey850001/production/047b3dcd66e696f3087d626175c5bf2a6284cccd-934x303.jpg?w=934&auto=format)

## Result

MetLife’s insurance sales agents in the field now have an interactive tool to help quickly estimate the impact particular medical and lifestyle factors have on a life insurance policy premium, saving valuable time for their clients.

## More work

[See all our work](/work.md) 

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## Ready to build something similar?

Talk to our team about your platform, adoption, or transformation goals.

[Talk to our experts](/company/contact.md) [Email us](mailto:contact@appnovation.com)