The National September 11 Memorial & Museum is the non-profit organization that oversees operations for the 9/11 Memorial and 9/11 Memorial Museum. Located on eight of the 16 acres of the World Trade Center site, the Memorial and Museum remember and honor the 2,983 people who were killed in the horrific attacks of September 11, 2001 and February 26, 1993.
The redesign had to cater to all audiences who use the site including users who plan their day at the museum, use educational programs, make donations, and use the artist’s registry.
The Museum tells the story of the events of 9/11 through authentic artifacts that range in scale from the monumental to the intimate, as well as through first-person accounts and multimedia displays.
Appnovation relaunched the 911memorial.org site with an elegant new design that reflects the powerful and solemn mission of the museum, and remains the cornerstone digital experience for the memorial and its global reach, providing visitors with an exceptional experience whether online or on site, creating a connection that people can feel, ultimately increasing visitors to the Museum.
The Museum now has the opportunity to enhance every visitor's experience, fostering a deeper understanding and exploring 9/11’s continuing impact in the world.
Visitors to the Museum in 2017 alone