An Industry Leader in Trucking & Logistics Workforce Solutions needed to replace traditional keyword search with an AI-powered experience that could surface authoritative resources and reflect their trusted brand voice.
Appnovation designed and built an AI search experience integrated into the client's WordPress site and powered by Google Vertex AI Search, with semantic matching, multi-format indexing, and French language support.
The client now has a scalable, AI-ready foundation with a live conference-ready prototype, branded UX, and internal governance standards to maintain and expand the experience over time.
A Leading Trucking Workforce Platform, recognized as an Industry Leader in Trucking & Logistics Workforce Solutions, set out to replace its traditional keyword search with an AI-powered experience. Despite strong site traffic, analytics revealed a consistent pattern across content categories: high browsing, very low downloads. Users were visiting but not finding what they needed. The client needed a solution that could process natural language queries, surface authoritative resources, and reflect its trusted brand voice under a tight 12-week timeline.
Appnovation partnered with the client to design and build a branded AI search experience integrated into their existing WordPress site. As a Google partner, we implemented Google Vertex AI Search to power semantic natural language matching, delivering responses with inline citations, formatted summaries, and source-linked results that users can refine on demand. Our team ran a rigorous content audit to assess AI readiness, conducted stakeholder interviews to define guardrails and user needs, and delivered branded UX designs within the existing platform constraints. Implementation also included PDF and document indexing, YouTube transcript indexing, bilingual (English and French) support, and hallucination risk testing, rounded out by an AI Content Guideline Document for ongoing governance.
Appnovation delivered a fully functional AI search experience and on budget, with all project KPIs green throughout. The branded prototype was live and demonstrated at a major industry conference before production launch. The client now has a scalable, AI-ready foundation and the internal governance to maintain and expand the experience over time.
At Appnovation, our experts excel in designing AI-powered search and discovery experiences that transform how users engage with content. As a Google partner, we worked with an Industry Leader in Trucking & Logistics Workforce Solutions to launch a bilingual AI search experience built on Google Vertex AI Search, indexing documents, video transcripts, and web content into a single natural language interface. Discover how our expertise in AI and digital experience can help your organization turn underused content into measurable value.
