Sprawled across many campus locations, the University of California HR department decided unity was needed. Looking to consolidate all HR services into a single digital solution that was user-friendly, accessible, and most of all supports the requirements of their over 200,000 staff and academic employees.
With a new, innovative, UI and U X focused portal, the University of California’s UCPath Center has a single, payroll, benefits, human resources and academic personnel system solution for all UC employees at all locations.
Today, almost 80 percent of employee and faculty questions are answered via self-service functionality through UCPATH, and calls to the center have been reduced to 20 percent of the call volume before the portal was launched.
employees supported on the new portal