Salesforce Yammer Integration
"We were absolutely thrilled with Appnovation's successful project delivery and strongly recommend Appnovation..."
With Appnovation’s MuleSoft services, clients can overcome the challenges of integrating systems and reap the rewards of having a more connected business.
Example use cases of Salesforce Yammer integration are:
- Track important Salesforce activities within Yammer
- Follow any Salesforce native object such Account, Lead, Opportunity and Campaign
- Real-time activity stories delivery to users
Key benefits include:
- No point-to-point connection required
- Improved collaboration between coworkers across company departments, such as finance, marketing, legal, and customer support, to help drive sales
- Quickly respond to customers issues by collaborating with other company teams easily
- Track marketing campaigns and brainstorming ideas from other teams
- Improve business processes
Mule ESB facilitates the integration via the following approaches:
- Provides the Anypoint connectors that facilitates connecting to Salesforce and Yammer seamlessly without the need for low level API programming
- Yammer Anypoint connector along with Salesforce connector allow objects synchronization between the systems
- Enables users to receive, share and take actions on CRM data from within Yammer
- Enables data mapping from Salesforce (such Account, Lead, Opportunity and Campaign) and access to it from Yammer
- The data mapping and transformation between Salesforce and Yammer is achieved using MuleSoft Anypoint DataMapper graphical interface tool, easing developer effort
- MuleSoft Anypoint platform allows dynamic discovery of either Salesforce or Yammer data models and available operations using the DataSense feature
- Changes are reflected in Salesforce and vice-versa in Yammer via bi-directional communication between the systems
- Using MuleSoft Anypoint platform, Salesforce and Yammer integration can be achieved easily on-premise or in the cloud
Are you interested in integrating Yammer with Saleforce and using MuleSoft to do it? We can make that happen. Our MuleSoft experts are ready to create a custom and innovative solution using MuleSoft that will meet your business and IT needs and be able to grow and change to meet your company's future needs. Check out our client list to see who we've already worked with and get started by contacting us today.