An internal digital makeover to improve operations and the customer experience.

Business Challenge

Estée Lauder, one of the world’s leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. With a global reputation for quality and style, a digital experience that matched that brand was a critical need. Estée Lauder was looking to improve the performance of their global sites, and to develop a custom intranet, upgrading them to the Alfresco Enterprise Edition from Community. That’s where our beautification skills came in

The situation? One of the world’s leading skincare and beauty companies needed a digital solution for their intranet and Alfresco Community platform. The business needs? An IT system for all company users, with bespoke functionality and capabilities, and a platform review to ensure success. Add to this the need for training support for company users, and you have a have a multi-layered, digital transformation project.

Our Approach & Customer Outcome

Estee Lauder makes products that deliver beauty, and transform the way people look. When it was time for their digital platform to have a makeover, we looked to do the same for their digital presence.

As a certified Alfresco Platinum Partner, we were able to to develop a custom intranet for Estée Lauder, driving enterprise agility and internal communication. The upgraded platform, the Alfresco Enterprise edition, included a subsequent platform performance review, migration from community to enterprise, full training and support for the client’s team, ensuring they were able to use the new platform, and all functionalities. A digital Alfresco solution, a bespoke new platform for the client.