Supporting a non-profit to ensure healthcare coverage is extended to thousands.

Challenge

Santa Clara Family Health Plan (SCFHP) is a local, public, not-for-profit health plan dedicated to improving the health and well-being of the residents of Santa Clara County. Their mission? To provide high quality, comprehensive health care coverage for those who do not have access to, or are not able to purchase, good health care at an affordable price. Providing a digital platform and innovative resources are all part of that mission.

Solution

Providing healthcare is a critical task. Managing the online aspect of their invaluable service was the challenge faced by Santa Clara Family Health. Needing a bespoke, streamlined, and integrated digital solution, Santa Clara required design, development, and full support and maintenance, a multi-layered problem, with an Appnovation solution.

Result

Our Managed Services team developed and delivered a bespoke support and maintenance package, designed to further the patient care capabilities of Santa Clara Family Health Plan. With full operation support ongoing, we have continued to help Santa Clara Family Health deliver a first class digital resource, with an innovative, streamlined support process, providing quick, efficient communication with key stakeholders.