UK Flooring Direct - E-Commerce Managed Services Support

Challenge

UK Flooring Direct, owned by the renowned Keswick Flooring, encountered significant challenges with their e-commerce platform. Previously over-engineered by another vendor, the system comprised numerous backend microservices and a frontend app on AWS infrastructure. Seeking a solution for efficient management and maintenance of their checkout process, UK Flooring Direct turned to Appnovation. They needed to ensure a seamless and secure user experience, particularly during peak traffic periods, while also exploring alternative architecture options.

Solution

Appnovation leveraged its nearshore development teams to conduct a thorough audit of the checkout platform, identifying key areas for improvement and providing a structured backlog of recommendations. To enhance security and system stability, we implemented a Managed Services model, ensuring proactive technical support and ongoing maintenance. Our team also optimized AWS performance and integrated CyberSource and PayPal Pay Later with UK Flooring Direct’s NetSuite platform, creating a seamless and reliable payment experience. The use of nearshore resources allowed for cost-effective, around-the-clock development and faster implementation of critical fixes.

Impact

In just three weeks, Appnovation delivered a comprehensive audit and optimized the checkout experience, improving system efficiency and security. The use of nearshore teams enabled rapid execution and continuous support, ensuring a scalable and stable platform. By combining Professional Services with Managed Services, we provided UK Flooring Direct, a Keswick Flooring brand, with a more resilient e-commerce infrastructure, allowing them to deliver a seamless shopping experience for their customers.

At Appnovation, our experts excel in optimizing digital commerce platforms that enhance performance and scalability for the retail industry. By leveraging cutting-edge technologies, we audited and streamlined UK Flooring Direct’s checkout process, improving system stability, security, and payment integrations. Discover how our expertise in digital transformation can help your organization create seamless e-commerce experiences and lasting value.