Visit California

Digital Strategy

User Experience & Design

Development & Engineering

Managed Services & Support

Visit California

Business Challenge

Being a world class destination is a given for California, but providing a world-class online destination for potential visitors is riding an entirely different wave. 

Visit California’s website inspires travelers by showcasing experiences and attractions throughout California’s 12 tourism regions. But, a regional brand needs a global reach, and a digital experience that transcends geography, and it was time for Visit California to evolve their web and mobile presence. 

Our Approach

What did they need? A partner that could deliver digital support, define marketing strategic objectives, develop web strategy initiatives, to promote Visit California’s global brand..and ensure a superb user experience for all users: designed for customer engagement, with an international reach. From website maintenance, support, strategy, design and development, this project was as vast as the state of California itself. 

After a very successful website redesign with Appnovation, Visit California decided to continue their partnership with Appnovation by choosing our Managed Services Subscription. They were impressed with our Drupal expertise and were eager for Appnovation to support and maintain the site, as well as building additional features. They had a strong SLA and a fast moving website with over 28 million visitors annually, so our 24/7 availability and fast response time was crucial.

During our MS partnership, Appnovation provided multiple additional features to their site including extra taxonomy, a rollout of the design and development of Dream365 video content, integration of a new Podcast feature, and added multi-lingual capabilities via Lingotek. We also provided digital strategy services ranging from SEO insights to Google Analytics while performing regular quarterly interpretation and alignment of the traffic to Visit California's business goals.

Customer Outcome

With a creative and innovative new online destination, Visit California is driving the digital travel revolution, reaching, engaging with and learning from their customers. 

Reaching visitors at every stage of their trip planning and their journey, Visit California amplifies the California Dream around the world in all-new ways, showing the world what it means to Dream Big. 
 

+133%

Increase in page views

Visit California

More Results Achieved

34%

Increase in Mobile Sessions

Zero

Downtime Outside of Planned Maintenance

99%

Organic Growth

Appnovation was the right strategic choice for Visit California. The company’s creativity and innovation will allow us to continue to Dream Big through our digital marketing program, while sharing the California lifestyle through compelling content and an engaging online experience.

Caroline Beteta

President & CEO, Visit California