General Manager, Managed Services
Thinking
If there were a single word to define the MSP onboarding process in 2020, it would be ‘trust.’ Trust all around – the client, the project vendor, and the managed service provider – along with an implicit understanding that all involved parties are respon
The “follow-the-sun” model is about providing the support that clients and customers need — by way of a global workflow that literally follows the sun.
Clear communication and direction are needed between client and MSP to ensure that all parties get where they need to go.
A strong digital-first strategy is a result of a customer-first approach. A successful backlink strategy identifying the right opportunities or conversation trends — leveraged to build a robust backlinks portfolio — can help optimize SEO
The anchor to everything in SEO is user experience, and content is a big chunk of that experience. It can’t be more evident as to where Google’s focus has been with their algorithm updates, major and minor. Let’s take a look at what Google has been up to
