"We were absolutely thrilled with Appnovation's successful project delivery and strongly recommend Appnovation..."
Appnovation offers Jira strategy and consulting services for Jira Software, Jira Service Desk and Jira Core. We help organization’s agile methodology get optimized and accelerated.
Appnovation is an Atlassian Gold Solutions partner and certified software reseller. We have a team of certified and experienced Jira consultants on staff who can, and have, helped enterprise level entities with wide range of services related to Jira product suite (Software, Service Desk & Core) including strategy, implementations, integration, support and maintenance.
Businesses come to Appnovation because not only to get expert help and guidance with Jira, but also to get strategic direction on agile adoption and how they can improve and accelerate their efforts across the digital landscape. Whether looking to improve project/issue tracking, make strides in your IT service desk/customer service performance and/or advance how the business is managed, then there are no better products than Jira and no better consulting and strategy services provider than Appnovation to help.
Our Jira consultants want to work with you, and for you, to determine what your business needs to achieve with Jira. More than just architects, we our Jira experts will provide solutions, enabling you to achieve the full benefits of improved tracking and project management tools.
There’s a whole host of benefits, and, with the advice of our Jira consultants, your Jira strategy can incorporate them all:
Our Jira experts will talk you through the many tracking options that can improve the way your business operates, creating a seamless workflow.
Appnovation’s Jira experts know how to harness the power of every aspect of the system, which can be customized through configuration, delivering you choices and efficiency all in one go.
Jira has a robust and customizable workflow, which our team of Jira experts will discuss with you. Appnovation’s Jira experts will ensure you get the most efficient and seamless workflow, designed to suit your individual business needs.
Jira has added release management features in recent releases. You can use it as a release management tool as well.
With all this and more, Jira software offers solutions that work for businesses of all sizes, and with our expert Jira software team, you’ll get the one that works for you.
Appnovation offers Jira (Software, Service Desk, Core) strategy and development services delivered by certified Jira consultants.
Appnovation’s strategy experts not only help companies optimize Jira within a company’s IT environment so that it achieves peak technical performance, but also provide guidance on how to adopt and leverage Jira throughout an organization so that products are utilized as much as possible and in the correct manner to provide maximum efficiency.
Strategic IT Guidance
Implementation, Migration or Upgrade - Our consultants help companies determine the optimal installation path, given their current state solution or if they are just getting started, so that the move or installation happens as quickly and correctly as possible all the while being secure.
Development, Customization & Integration - Performed by certified consultants, developers and systems integrators, helping to configure and connect Jira so that it can do exactly what is needed of it. Also to be connected to and communicate with as many systems and applications as possible to share and transmit data so that further efficiencies are achieved. Employing add ons and taking advantage of APIs so that Jira is feature-packed, high functioning, robust, flexible and able to scale as needed.
- Support and Maintenance - Assisting with identifying and selecting the right level of support and maintenance package for your organization’s needs. Making sure your enterprise has both the coverage it wants and needs so that any emergency can be dealt with swiftly resulting in as little harm as possible while at the same time the company’s Jira instance is being proactively monitored and maintained.
Adoption, Leverage & Usage
Appnovation certified Jira consultants can provide guidance and assistance with how best to adopt, leverage and use Jira products to get the absolute most out of them across the organization. From providing trainings and best practices to our expert knowledge of what works and what doesn’t in a given scenario, Appnovation is able to impart its years of experience for the benefit of your business, its people and customers.
Ultimately helping to create a more agile enterprise that can plan, track and support in a far superior manner than it could in the past and against its competitors.
With a fully agile reporting system, our Jira development experts can help your teams gain access to, and full knowledge of, more than a dozen out-of-the-box reports which include real-time, actionable insights into how your company is performing, sprint over sprint. Appnovation will not only deliver Jira development, we can customize a digital solution that works for you, your teams, and your business.
Our Jira development services include:
Strategy & Consulting - Our experts can not only provide guidance on the optimal way Jira should be set up within your IT stack, but also help with Jira adoption and its leveraging throughout an organization.
Architecture & Customization - Out of the box is great, but Appnovation’s Jira developers can make it even better, customizing Jira to meet even the most complex and demanding of needs.
Migrations & Upgrades - We help companies get on the latest version of Jira. Whether moving from another solution or up from an older version, Appnovation has the expertise to make sure the move is done quickly and securely.
Implementations - Getting Jira installed and set up to your organization's specifications.
Integrations - Making Jira more connected within your IT stack and by extension your organization, so that data travels wider and decisions can be made faster saving both time and money.
Support & Maintenance - 24/7/365 support and maintenance, always available when you needed and proactively maintaining so that you don’t.
Software Resale - Appnovation is a Gold Solutions and authorized Atlassian software reseller able to sell licenses for all Jira and Atlassian products.
24/7/365 Jira Support
Our global Managed Services team is staffed around the clock with some best technology and Atlassian experts on the planet. Providing support via the osCaddie portal, our customer success team can deliver remote deskside support utilizing award winning remote tools that allow staff to share screens with clients in order to rapidly diagnose and resolve emergent issues.
Appnovation can provide disaster recovery services inclusive of providing emergency hosting and support in the event that current service providers are unable to meet their obligations. Depending on the specific customer needs, we can commit to having a fully functional service restored with an alternate provider in as little as 30 minutes.
Environment Backup & Restore
Appnovation offers an automated cloud-based backup and restore process to ensure the environments we support are backed up offsite providing complete peace of mind and allowing us to engage our multi-cloud disaster recovery process should it be required.
Maintenance of Environments -
Security Patching - Our Appnovation maintenance team ensures that all systems under management are patched, secured and aligned with current industry best practices for maintaining large scale production systems.
Vulnerability Scanning - We provide a regular scanning service using best-of-breed tools to identify and isolate possible security vulnerabilities in subscription services.
Application Development Support Business - Drawing from the same resource pool as Appnovation Professional Services, Managed Services is able to provide development services for clients. This may be in the form of bug fixes or, in some cases, a method for assisting clients in the implementation of a continuous improvement/continuous delivery solutions.
Static Source Code Analysis - Appnovation can provide both automated and manual source code analysis to ensure that code is checked for errors (such as CRSF or SQL injection) before it enters a production environment, minimizing the risk of both downtime and possible exposure to potential compromise.
Code Review Analysis - Appnovation can act as a trusted third party to provide code audits and review. Drawing from our global pool of experts, many of whom are heavily involved in contributing to the products themselves, we are able to offer a world-leading review process.
Architecture Review & Capacity Planning
Ensuring all environments are kept inline with current best practices, this essential section of a Managed Services contract gives us the opportunity to continue the architectural discussion about the solutions and how it fits with the rapidly evolving business environment, both internal and external.
Service Management Review
Appnovation assigns a dedicated Managed Services Subscription Manager (SM) to act as the overall point of contact for each client's MS account and related contracts. The SM is a resource focused entirely on client overall satisfaction and serves as an escalation point for issues and requests. In addition, the SM takes on the role of coordinating monthly meetings with clients to help oversee the smooth running of their MS account and contracts.
Looking for a quote for a JIRA consulting or strategic project? Want to take advantage of the most competitive rates on the market for certified JIRA consultants? Appnovation is known for our team of Atlassian and JIRA professionals, and our ability to deliver, whatever your project needs. From JIRA development and 24x7 support to agile consulting and strategy, our experts are ready to guide you to your ultimate digital goal. Fill out the form, send us an email or call us directly at one of our many office locations around the globe and let’s get started today!