Unlike traditional Identity and Access Management systems, it is much more challenging to capture customer identities without their registration or permission. By having access to rich customer profile data, companies can create more unified customer experience and build greater brand loyalty.
This package is intended to address the following challenges:
Adopting a scalable Customer Identity Access Management (CIAM) strategy
Delivering a unified customer experience
Enhancing brand loyalty
Integrating Janrain with other digital assets
Benefits of Package
This package is designed to help unleash your team’s full potential by:
Improving your customer experience and brand loyalty with a CIAM Adoption Strategy
Easing the deployment process for first time configuration
Ensuring success after deployment with a Support & Maintenance Strategy
Here is what the package entails:
A Technical Playbook to improve your customer experience and brand loyalty with a CIAM Adoption Strategy
An interactive Adoption Workshop to increase usability with a Janrain Configuration & Integration Strategy
A Deployment Strategy to assist you with your first deployment either on-premise or on the cloud
The Appnovation team for the engagement will be comprised of the following roles:
Appnovation Janrain Expert
DevOps (Infrastructure / Implementation)
There will be a 1 day onsite visit to the client’s office in Week 1; with the expectation that subsequent sessions with client stakeholders may be done remotely via video conferencing (i.e. BlueJeans, Skype, etc.)
The Pre-Discovery Questionnaire must be completed prior to the 1 day onsite in Week 1
Client stakeholders are available for consultation and feedback during Weeks 1 and 2 of the engagement.
Contact Us (submit form)
Finish & Launch
Package Engagement Timeline
A customized Pre-Discovery Questionnaire is sent to the main client point of contact 1 week before the start of the 1 day on-site visit.
Customize Agenda. Send out a few days prior to the 2 day discovery
Completed Questionnaire that:
Identifies stakeholders who will need attend the 1 day on-site visit
Identifies pain points, current identity management set up, organizational factors that may influence Janrain adoption
Client reviews and makes suggestions as required.
1 day on-site visit, covering roadmap / migration path from current CIAM systems to Janrain
Janrain licensing overview
External kickoff slide, workshop; workshop notes
Roadmap / migration path
Playbook (in progress)
Price quote for Janrain licensing
Project Management does engagement kickoff with client
Workshop is held with client stakeholders to get a better handle on who will be using Janrain, pain points, desired outcomes and requirements
Roadmap / migration path is added to the Playbook
Playbook is created by Appnovation team
License quote is produced to help client understand current cost and forecast future costs for budget allocation purposes
Completion of Playbook
Preparation of Playbook presentation and customization of training walkthrough agenda
Training agenda is sent ahead of time prior to week 3.
Training notes are for internal use only
Playbook presentation and training walkthrough session
Training walkthrough session
Playbook is presented in a trainer style session. Session will be recorded.
Get In Touch & Get Started Today
As a leading Technology Enabled Services company, we provide an array of different technology packages to help enterprises achieve digital transformation. We also provide consulting around technology best practices, workflow management, agile development, and more. Contact us today and see how we can help you adopt your technology of choice.