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Keeping pace with today’s citizens and supporters
Drawing on our experience leading innovative transformation projects in dynamic, competitive private-sector markets, we help governments and non-profits keep pace with the needs and expectations of the people they serve, through data, analytics and insights, digital strategy, technology and user experience design. We build multilingual resident assistants, AI-assisted casework and document processing, and accessible digital front doors, all transparent and auditable so trust grows with every interaction.
Public sector and non-profit solutions
Accessible, Inclusive Digital Services
Accessible information isn't optional, it's the law. Starting with AI Readiness, we help agencies meet accessibility standards across every touchpoint and modernize internal processes with ethical UX design, agile ways of working, and data and analytics.
Resident Experience and Digital Front Doors
Residents expect public services to work as well as their favorite apps. We create multilingual digital front doors and AI-assisted self-service that make it easier to find information, apply for services and get answers, while freeing up staff time.
Cause Storytelling Across Channels
Motivating action takes consistent storytelling. We build digital and content strategies that help non-profits tell one cohesive story across markets, channels and campaigns, using AI to scale content without losing their voice.
Crisis Readiness and Emergency Response
We help governments use predictive analytics and scenario modeling to prepare for emergencies, then put agile systems and communication workflows in place so services and information reach people quickly when it matters most.
Donor and Volunteer Growth
Applying what works in the private sector, we help non-profits grow and re-energize their supporter base through data-driven segmentation, personalized journeys and digital campaigns that turn one-time donors and volunteers into long-term advocates.
Personalized Stewardship at Scale
Trust keeps donors giving. We build automated but personal communications that show supporters the real-time impact of their contributions, strengthening relationships without adding workload for small teams.
AI-Assisted Casework and Document Processing
Applications, permits and case files still pile up in inboxes. We deploy AI that classifies documents, extracts key information and routes cases, helping caseworkers resolve requests faster with people always in the loop.
Sovereign and Secure AI
Public data needs to stay in public hands. Using EVOLVE and open source models, we help agencies run AI within their own jurisdiction and security boundaries, with transparent governance and full auditability.
Client Stories
Proof in public and non-profit service
The National September 11 Memorial & Museum (NSMM) - Empowering NSMM Through Reliable Digital Services
Modernizing the City of Dearborn’s Digital Services
From Vision to Platform: Transforming Agricultural Data into an Interactive Decision Intelligence Experience
Harvard Business School - CMS Migration Success Built on Trust and Future Growth
Our Work: 9/11
