TRAVEL & TOURISM

TRAVEL & TOURISM
The future of Travel & Tourism depends on customer engagement…

Travel & Tourism was set to see extraordinary changes in 2020 with sustainability, personalization, artificial intelligence and hyper-segmentation coming to the forefront. Adding to existing challenges is the question of what to expect from the new normal as a result of the global pandemic. Our focus is to help our clients transform their thinking, offerings and processes to deliver experiences that are significant and memorable now and in the future.

 

The experience working with Appnovation has been fantastic. We always want to ensure we get plenty of value from any vendor that we work with, and in that regard Appnovation really excels. With our latest project, we received top-quality work, enjoyed working with a really responsive team, and when we threw curve balls or suggested unique functionality, they quickly went to work to make it a reality.
David Lux
Head of Digital Marketing
Visit California, San Francisco Street, San Francisco Bridge
Inspiring possibility in Travel & Tourism
Growth. Delivered.

Generating 99% organic growth for Visit California – California is already a preferred vacation spot for tourists all over the world. However, Visit California’s goal was to heighten the Californian dream with their digital experience and boost their global reach. Appnovation delivered a multi-faceted strategy that encompassed digital strategy, data analytics, UX, design and development which generated a 133% increase in page views and a 34% increase in mobile sessions supporting their organic growth.

 

Visit California Road Trips Case Study
Growth. Delivered.

Generating 99% organic growth for Visit California – California is already a preferred vacation spot for tourists all over the world. However, Visit California’s goal was to heighten the Californian dream with their digital experience and boost their global reach. Appnovation delivered a multi-faceted strategy that encompassed digital strategy, data analytics, UX, design and development which generated a 133% increase in page views and a 34% increase in mobile sessions supporting their organic growth.

 

Visit California Road Trips Case Study
9/11 Memorial Case Study
Experience. Delivered.

Creating a digital experience to be remembered for 9/11 Memorial – Honouring the lives lost in horrifying attacks is the 9/11 Memorial’s only purpose as they manage the memorial and museum on the World Trade Center site. Delivering an experience that was engaging and informational while driving registrations and donations was business-critical for them. We developed a fully-responsive, mobile-friendly solution that supported the museum’s 2.2 million annual visitors enabled with an enhanced workflow to update content efficiently.

Experience. Delivered.

Creating a digital experience to be remembered for 9/11 Memorial – Honouring the lives lost in horrifying attacks is the 9/11 Memorial’s only purpose as they manage the memorial and museum on the World Trade Center site. Delivering an experience that was engaging and informational while driving registrations and donations was business-critical for them. We developed a fully-responsive, mobile-friendly solution that supported the museum’s 2.2 million annual visitors enabled with an enhanced workflow to update content efficiently.

9/11 Memorial Case Study
Experience. Delivered.

Delivering an experience that was a true reflection of the treasures of Hasselt - Encumbered by a legacy system, for Visit Hasselt, a digital transformation was an immediate requirement. Their need was to create an online experience that boosted tourism across a wide range of target audiences. Appnovation devised the design and development of a solution that centralized all their contact pages and developed an online destination that created an unforgettable experience.

Visit Hasselt Case Study
Experience. Delivered.

Delivering an experience that was a true reflection of the treasures of Hasselt - Encumbered by a legacy system, for Visit Hasselt, a digital transformation was an immediate requirement. Their need was to create an online experience that boosted tourism across a wide range of target audiences. Appnovation devised the design and development of a solution that centralized all their contact pages and developed an online destination that created an unforgettable experience.

Visit Hasselt Case Study
Brands that trust us
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Our Capabilities

During a time primed for change, we support our clients in the travel and tourism industry and uncover possibilities powered by data analytics, digital strategy, design thinking, agility and customer experience.

Data Powered Decisions
Data Powered Decisions

Predictive analysis is one of the pillars of business success. We help our clients leverage the right data sets to uncover insights on tourist, traveller, guest and customer behaviour patterns that can provide direction to crucial growth and marketing decisions.

Operational Agility & Preparedness
Operational Agility & Preparedness

Quick and controlled response to changes in travel preferences, accommodation tastes and customer behaviour, is a crucial pillar to achieving lasting success. We develop agile frameworks that support internal teams, build a culture with a visitor/customer-first mindset and are more agile in their processes.

Transformative Travel Innovation
Transformative Travel Innovation

The travel & tourism industry is fueled by experiences and the emotions that people attach to them. Assisting both well-established and growing brands, we use technology to inspire possibilities ranging from front-facing touchpoints to back-office optimization to improve performance, reduce costs, increase engagement and drive results.

 

Loyalty Inspired
Loyalty Inspired

Now more than ever, customers, travellers and guests expect their loyalty to be rewarded. Understanding their motivation and emotional drivers, we help destinations, accommodations, modes of travel, landmarks, tourism boards at all levels create loyalty programs that reward desired behaviours.

 

Destination Tomorrow
Destination Tomorrow

Travel and tourism brands strive to create a “destination or trip” that is unforgettable. We help clients uncover possibilities by integrating digital with different facets and touchpoints of the experience to make their guests’ visit one that is more engaging, memorable and so exciting that they are compelled to share on their social channels.