24x7 JavaScript Support & Maintenance

Managed Services & Support

javascript support, javascript support services, javascript maintenance

Appnovation has impressed us with their focused yet sensitive approach to our needs and we have been very happy with the caliber of the team who have worked with us.

Ana Steflea

Solutions Manager & Chief of TAOSS of the ITS Division, World Trade Organization

Emergency care, bug fixes, ongoing maintenance, feature updates, optimization assistance and more is what our JavaScript support and maintenance experts offer around the clock. We can handle any emergency and are working hard to make sure those emergencies don’t happen in the first place. 

A whole host of included, unlimited and expert services are available to come with Appnovation’s managed services and support for JavaScript. Our support and maintenance packages are customizable, meant to expand or contract to meet our clients’ needs and can include our experts performing and assisting with audits, security updates, security monitoring, upgrades, migrations, uptime monitoring, code reviews, performance testing and tuning, advisory, cleanup, backups, user interface development, content updates, integration assistance and more for such frameworks as AngularJS, React, Node.js, Ember.js and others.

When it comes to your organization's JavaScript assets, we make sure not only are we taking care of the issues as they arise, in the form of round the clock 24/7/365 support, but are also proactively maintaining your JavaScript-based assets so those issues never arise in the first place. Specifically catering to enterprise level entities, Appnovation's JavaScript support and maintenance experts are well equipped to handle complex and integrated environments, multiple JavaScript-based properties, robust scaling and security challenges, ongoing performance maintenance and emergency support.

Pick a plan that fits your needs

  • MS Portal - Seat 24/7/365 Portal Phone, Email
  • Scale Number of Servers, URLs, etc.
  • Complexity
  • Volume
  • Reviews Monthly Subscription Review, Quarterly needs/ strategy reviews, Annual architecture reviews
  • Monthly Support Hours Included
  • Support Services Overage Rate
  • Technologies
  • Pre-Onboarding Remediation Any work required to bring the asset to minimum specification will be scoped and priced outside of Managed Services
  • Service Level Objective
  • Strategic Reviews Monthly Subscription Review, Quarterly Needs/ Strategy Review, Annual Architecture Review
  • Expedited Project Management Project Management, Scoping, SOW and Contracts
  • Portal Access Portal Access - ticket logging and tracking. Detailed Monthly Report. Unlimited Tickets submission.
  • Dedicated Client Service Manager
  • Option to Purchase Retainer Services Packages
  • Online Ticket Creation
  • 24hr Weekday Coverage
  • Weekend Coverage
  • Weekday Business Hours Phone Support
  • 24hr Phone Support
  • Mission Critical Response
  • Base Application Support
  • Custom Application Support Enhancements / Mods & Changes
  • Quarterly Strategic Review
  • Vendor Management
  • Dedicated Subscription Manager

Corporate

MS Portal - Seat
Max 3 Users
Scale
Low
Complexity
Low
Volume
Medium
Reviews
Included
Monthly Support Hours Included
Up to 18 Hours
Support Services Overage Rate
$150/hr
Technologies
AngularJS, Ember.js, ReactJS, Node.js
Pre-Onboarding Remediation
As Required
Service Level Objective
Included
Strategic Reviews
Included
Expedited Project Management
Included
Portal Access
Included
Dedicated Client Service Manager
Included
Option to Purchase Retainer Services Packages
Included
Online Ticket Creation
Included
24hr Weekday Coverage
Included
Weekend Coverage
Included
Weekday Business Hours Phone Support
Included
24hr Phone Support
Not Included
Mission Critical Response
Included
Base Application Support
Included
Custom Application Support
Included
Quarterly Strategic Review
Not Included
Vendor Management
Not Included
Dedicated Subscription Manager
Not Included

Enterprise

MS Portal - Seat
Unlimited Users
Scale
Medium
Complexity
Medium
Volume
High
Reviews
Included
Monthly Support Hours Included
Up to 30 Hours
Support Services Overage Rate
$150/hr
Technologies
AngularJS, Ember.js, ReactJS, Node.js
Pre-Onboarding Remediation
As Required
Service Level Objective
Included
Strategic Reviews
Included
Expedited Project Management
Included
Portal Access
Included
Dedicated Client Service Manager
Included
Option to Purchase Retainer Services Packages
Included
Online Ticket Creation
Included
24hr Weekday Coverage
Included
Weekend Coverage
Included
Weekday Business Hours Phone Support
Included
24hr Phone Support
Included
Mission Critical Response
Included
Base Application Support
Included
Custom Application Support
Included
Quarterly Strategic Review
Included
Vendor Management
Included
Dedicated Subscription Manager
Included

Enterprise +

MS Portal - Seat
Unlimited Users
Scale
High
Complexity
High
Volume
High
Reviews
Included
Monthly Support Hours Included
Custom
Support Services Overage Rate
Custom
Technologies
AngularJS, Ember.js, ReactJS, Node.js
Pre-Onboarding Remediation
As Required
Service Level Objective
Included
Strategic Reviews
Included
Expedited Project Management
Included
Portal Access
Included
Dedicated Client Service Manager
Included
Option to Purchase Retainer Services Packages
Included
Online Ticket Creation
Included
24hr Weekday Coverage
Included
Weekend Coverage
Included
Weekday Business Hours Phone Support
Included
24hr Phone Support
Included
Mission Critical Response
Included
Base Application Support
Included
Custom Application Support
Included
Quarterly Strategic Review
Included
Vendor Management
Included
Dedicated Subscription Manager
Included

Explore in Detail JavaScript Support & Maintenance

Working with Appnovation

Three Subscription Pricing Options

Three Subscription Pricing Options

We have a JavaScript support and maintenance packages able to fit any size enterprise level entity. Catering specifically to those companies that have complex and integrated technology environments. 

Proven, Reliable & Rapid Support

Proven, Reliable & Rapid Support

We not only have JavaScript experts ready to help, but our enterprise support and maintenance team includes pros across a variety of technologies, platforms and applications.

JavaScript Support & Maintenance Available 24x7

JavaScript Support & Maintenance Available 24x7

Not only are we there to help whenever your JavaScript applications need it, we are also proactively doing everything we can to make sure that need never happens in the first place.

Dedicated Lines of Communication

Dedicated Lines of Communication

We provide a single point of contact, offer 24/7/365 access to both our Appnovation MS support portal AND have an emergency support line staffed by a dedicated support team.

Customer Satisfaction is the Team’s #1 Priority

Customer Satisfaction is the Team’s #1 Priority

Our managed services division has achieved a documented just over 98% “Excellent” (5/5) rating thus far from our managed services and support customers.

Why Clients Choose Appnovation for 24x7 JavaScript Support & Maintenance

Here are just some of the ways that we stand out as a company when it comes to what our experience is with JavaScript and supporting today's enterprise.

  • Achieved just over 98% "excellent" (5/5) rating from current support customers
  • Annual subscription based pricing model for support and maintenance services
  • Clients can be hosted anywhere, internal or external
  • Cross-functional team of experts based in North America, Europe & Asia
  • Dedicated customer support portal with 24/7/365 access
  • Emergency support capabilities 24/7/365 with dedicated expert staff
  • Full suite of JavaScript support and maintenance services related offerings
  • Multi-disciplinary team of experts certified & experienced in a plethora of techs
  • Proven track record of successfully providing support and maintenance
  • Single point of contact for continued operational support and maintenance
Get in touch and get started today. We're ready to support!

Looking for a vendor to support and maintain your JavaScript applications? Make sure you talk to us! As leading web and mobile app developers utilizing JavaScript, Appnovation provides a full complement of JavaScript application strategy, development and 24x7 support services. So if you and your organization are in need of experienced professionals to help maintain and support your JavaScript built solution, then look no further than Appnovation. Contact us today and request a quote by filling out a form, emailing us directly or calling one of our global office locations.